Spanish police
Tips and Advice

Emergency Phone Numbers In Spain

If you’re living in Spain, it’s important to get to grips with what you’ll need to do if you encounter an emergency, especially if your Spanish is not that great. There are emergency numbers in Spain for a range of instances, from reporting crimes or lost property to medical issues.

Emergency services in Spain

There are three emergency services: the Police (policía), the Fire Brigade (cuerpo de bomberos), and the Ambulance service (ambulancía).

Anywhere in Europe you really only need one emergency number (112). When you call 112, from any telephone, the operator diverts you to the relevant emergency service. The individual emergency services are also available at the following numbers:

  • Ambulance: 061
  • Fire brigade: 080
  • National police: 091
  • Local police: 092

Fire services in Spain

Fire brigades in Spain are operated at the community level. There are 17 autonomous communities each in charge of their own fire service. In addition, Barcelona and Madrid have their own fire brigades.

You can contact the fire brigade in Spain by calling their emergency number at 112 or 080.

Firefighters in Spain take on a range of roles beyond dealing with fires. They conduct work such as rescues and safety inspections. Firefighters play a key role in the community often visiting schools and businesses to give presentations on fire safety.

Police in Spain

There are three different types of Police in Spain: the National Police (Policía Nacional), Local Police (policía local) and the Civil Guard (Guardia Civil).

  • The National Police has the widest remit, dealing with wider issues such as organized crime, national security, and terrorism.
  • The local, (or municipal), police deal with crimes in each local area, such as theft, traffic offenses, and disputes.
  • Last but by no means least, the Civil Guard, the oldest police force in Spain. It is run by the military and primarily operates in rural areas and on highways.

The emergency numbers for each police service in Spain are:

National Police: 091

Local police: 092

Civil Guard: 062

The Spanish police also operates a foreign tourist service, which allows foreigners to report crimes such as burglary or theft. Call 902 102 112 between 9:00 and 21:00.

If looking to make a claim under your home contents Insurance policy you will need to obtain a crime report reference number.

Healthcare and accidents in Spain

If you or someone else needs emergency medical care in Spain, call the emergency number for the medical service at 112 or 061. It’s also possible to visit your local hospital’s accident and emergency department (Urgencies). For general medical inquiries and less urgent issues, you should instead contact your general practitioner, who can refer you to a specialist if necessary. Remember to have your private medical health Insurance to hand.

Some further emergency healthcare contact numbers in Spain are the following:

Lost or stolen property in Spain

Lost property: if you lose a valuable item or are a victim of theft, contact the local police. If you lose an item on a train or at an airport in Spain, contact the transport provider first. Be sure to obtain a lost report reference number if you will be looking to make a claim on your home contents insurance or travel insurance policy.

Lost and found pets: if you find a pet in Spain, take it to a local vet, who can check if it is identifiable and contact the owner. If you lose a pet in Spain, contact local vets and give your pet’s identification number. You can also contact the Archivo de Identificación del Colegio de Veterinarios at 934 189 294 (902 170 401 outside of office hours). Finally, you can report the animal missing at a local police station.

Lost bank cards: contact your bank or call the card provider: MasterCard (900 971 231), or Visa (900 991 124), American Express (902 375 637).

Road and traffic emergencies in Spain

In a road emergency in Spain, call 112 or one of the numbers above to contact the police, medical service, or fire brigade as appropriate. If you are involved in a road accident look for witnesses to help collaborate your version of events. This will help when making a claim on your motor car insurance.

What to do in an emergency in Spain

Here are some tips to use when calling the Spanish emergency services:

State your name, telephone number, the location where help is necessary, the situation you find yourself in and if it’s still happening. Advise how many people require help and whether there are weapons or dangerous substances involved.

Don’t forget to provide the code to your parking lot or apartment building if there is one.

Do not hang up until the conversation has finalised and you are invited to do so.

If you have existing medical problems or regularly take prescription drugs, make sure you know how to say these names in Spanish to the operator.

In a situation where you’re dealing with intoxications, make sure to inform them of what was taken and, if possible, give them the rest of what was consumed. If children are involved provide their ages and weight in Kilograms.

Emergency terms and phrases in Spain

Emergency services: servicios de urgencies

I’d like to report a crime: Quiero hacer una denuncia/Quiero denunciar un crimen.

I need you to send me an ambulance: Necesito una ambulancia/Necesito que me envíen una ambulancia.

My house is burning down: Mi casa está quemandose.

I live at…: Vivo en…

Help: Socorro

Accident: accidente

Pharmacy: farmacia

Doctor: médico

Serious illness: enfermedad grave

And finally

Always have at hand your insurance brokers contact details, be it car theft or fire, a medical emergency a travel loss or a motor incident, if there is an insurance policy covering the loss be that motor insurance, home insurance or medical insurance you will need to contact your insurance broker with as many details pertaining to your loss as possible.

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